Customer Relationship Management (CRM)

crm
iCRM is focused on solving the problems that dispensaries or retailers face today. In this regard, our platform solution aids in:
  • providing dispensaries customer relationship management (CRM) capabilities
  • marketing automation tools
  • analytics at the point-of-sale (POS)
  • do something for everyone: attract new customers & also retain existing ones
The iCRM platform offers a core feature set:

Lead Management System (provide a place to capture and organize all contact with leads, so you’re better equipped to nurture them into a sale)

Sales Activities Management (track and manage each stage in the sales pipeline. Whether that be capturing prospect information at the top of the funnel, to tracking their progression through various deal stages as they turn from prospect, to lead, to sale)

Leads, Customers, Contacts, Daily Plan, Visit Updates & Daily Sales Reporting